Your voice matters at The Hollies Surgery
Our Patient Participation Group brings patients, carers and practice staff together to share ideas and help improve the care and services we provide.
Whether you have a suggestion, want to share your experience or would simply like to get more involved, we would be pleased to hear from you.
Working together for better care
Our PPG helps us understand what matters to our patients. Together, we discuss:
- Access to appointments and contacting the practice.
- Prescription services and online services.
- Patient experience, communication and accessibility.
- Health information and community activities.
- Practical ideas for improving the surgery.
The group provides a valuable patient perspective and helps us identify changes that could benefit our whole practice community.
Our latest meeting
Our PPG met on 21 October 2026 to discuss appointments, prescription services and other important aspects of patient care.
Members also shared suggestions for improving our website and making information easier to find and use.
Thank you to everyone who attended and contributed their time, experiences and ideas.
Join our next meeting
Date: 10 February 2027
Time: 10:00am
Venue: To be confirmed
Venue details will be shared on this page once arrangements are finalised.
New members are welcome. Please speak to our reception team if you would like to attend or find out more.
Everyone’s perspective is welcome
All registered patients are welcome to join. We encourage involvement from people of different ages, backgrounds and experiences, including carers and patients living with disabilities or long-term conditions.
You do not need medical knowledge or previous committee experience—just an interest in helping improve your local surgery.
If you need support or adjustments to take part, please let us know.
Interested in joining?
Speak to reception or call 01366 310301.
Individual concerns and complaints
The PPG discusses wider patient experiences and practice improvements. Please contact the surgery directly about your own care, an appointment or an individual complaint so we can respond appropriately and protect your confidentiality.